Contact Dig Safe ®

Phone Number:

811 or 888-DIG-SAFE (344-7233)

Mailing Address:

Dig Safe System, Inc.
11 Upton Dr
Wilmington, MA 01887

Secondary Phone Numbers:

5:00am to 6:00pm
Monday through Friday:
978-752-1795 or 978-752-1796
6:00pm to 5:00am
Monday through Friday:
All Day
Saturdays, Sundays, Legal Holidays

For Utility Locate Requests:

Call 811 or or request a Dig Safe ticket online with Exactix.

  • Incoming email is not continuously monitored. We try to respond to email correspondence immediately, but may not always be able to do so. For time sensitive requests, please call us directly by dialing 811.

  • Do not send email to apply for a Dig Safe ticket or to request utility marks. Official Dig Safe notification is made by calling 811, or by using Exactix.

Membership Help Desk:

Need a ticket re-sent? Have a new email address? Changing your hours of operation? Call us at 781-721-0990 for assistance.

Management Team:

Robert Finelli
781-721-1191 x-3001
Amy Worden
Call Center Director
781-721-1191 x-3002
Sheriann O'Brien
781-721-0990 x-3006
Lisa Powers
Public Relations Director


Sara Gigli
781-721-0990 x-3011
Tricia Hernandez
781-721-0990 x-3034
Cecilia Brown
781-721-0990 x-3004
Danielle Provenzano
Assistant Supervisor
781-721-0990 x-3005

Mapping Department:

Brian Wegner
GIS Analyst/Mapping Coordinator

IT Department:

Mark Stokes
Director of IT


Jeff Clark
Network Engineer


Document Retrieval:

Amy Worden
781-721-1191 x-3002


Robert Finelli
781-721-1191 x-3001

Are you digging in a state outside of our territory?

Click here for the national directory of One-Call centers.

Driving Directions:

  1. I 93 to Exit 41 toward Andover/North Andover

  2. Merge onto Route 125 North and go .6 miles to second set of lights.

  3. Turn left onto Andover Street

  4. Take first left onto Upton Drive. Dig Safe is the second building on the right.