Contact Dig Safe ®


Call 811 or 888-DIG-SAFE

Mailing Address:

Dig Safe System, Inc.
11 Upton Dr
Wilmington, MA 01887

Back Up Numbers:

5:00am to 6:00pm
Monday through Friday:
978-752-1795 or 978-752-1796
6:00pm to 5:00am
Monday through Friday:
502-753-0922 or 502-245-6016
All Day
Saturdays, Sundays, Legal Holidays
502-753-0922 or 502-245-6016

For Utility Locate Requests:

Dial 811 or Apply Online

  • Incoming email is not continuously monitored. We try to respond to email correspondence immediately, but may not always be able to do so. For time sensitive requests, please call us directly by dialing 811.

  • Do not send email to apply for a Dig Safe ticket or to request utility marks. Official Dig Safe notification is made by calling 811, or by using Quick-Ticket.

Membership Help Desk:

Need a ticket re-sent? Have a new email address? Changing your hours of operation? Call us at 781-721-0990 for assistance.

Management Team:

Robert Finelli
781-721-1191 x-3001
Amy Worden
Call Center Director
781-721-1191 x-3002
Sheriann O'Brien
Assistant Manager
781-721-0990 x-3006
Lisa Powers
Public Relations Director


Kathy Velasquez
781-721-0990 x-3005
Tricia Hernandez
781-721-0990 x-3034
Cecilia Brown
781-721-0990 x-3004

Mapping Department:

Brian Wegner
GIS Analyst/Mapping Coordinator

IT Department:

Mark Stokes
Director of IT


Jeff Clark
Network Engineer


Document Retrieval:

Amy Worden
781-721-1191 x-3002


Robert Finelli
781-721-1191 x-3001

Are you digging in a state outside of our territory?

Click here for the national directory of One-Call centers.

Driving Directions:

  1. I 93 to Exit 41 toward Andover/North Andover

  2. Merge onto Route 125 North and go .6 miles to second set of lights.

  3. Turn left onto Andover Street

  4. Take first left onto Upton Drive. Dig Safe is the second building on the right.