Quick-Ticket Help

Using Quick-Ticket for the first time?

Whether using Quick-Ticket on your PC or with our new Mobile App, you must be familiar with Quick-Ticket's instructions, rules and limitations to be certain your excavation notices are successfully transmitted to the appropriate member utilities.
 
1. Read our Quick-Ticket Guidelines to learn what information the system needs to process tickets, and how to enter the data correctly in each field.

2. Make copies
of our Data Collection Form to jot down the necessary information while your at the job site.
 
3. Our new mobile app is available for your Iphone, Ipad or Android device.  Read our Guide to Dig Safe's Quick-Ticket Mobile App
 
3. We're here to help. For live support, call 877-DIG-SAFE Monday through Friday between 6:00am and 6:00pm.
 
5. You must disable pop-up blockers to launch the mapping screen successfully.

Quick-Ticket WILL NOT Accept:
  • Work that extends beyond 1320 feet (one quarter mile) from the street address, intersection or lat/long coodinates given. If the work is beyond 1320 feet, you must apply for the ticket by phone at 888-DIG-SAFE, so that a Customer Service Representative may draw out the parameters of your work accordingly.

  • New Streets, Sub-divisions and Condo Complexes – Contact us at 888-DIG-SAFE for locations that are not reflected on our digital map. Our Customer Service Representative must draw out these types of locations on our digital map to notify the appropriate utilities.

  • Emergency Tickets – Quick-Ticket only accepts scheduled excavation notices. You must call 888-DIG-SAFE to request an Emergency Dig Safe permit.

  • Blasting and ‘State Permit Only’ tickets- Quick-Ticket can only process permits for excavation work.

Google Map

Quick-Ticket includes a map feature that allows you to see the area that you enter into the system.

After you enter the location information, a pink highlighted area appears on the map. This pink area represents where our system will search for member utility companies to notify for your markout.

Please understand that these highlighted areas are for Dig Safe’s purposes only.It is a tool that enables us to identify the utility companies that need to be notified.

Your dig location must be located within the pink area. However, you must still describe the scope of your job with your written description on the ticket, and with your premarks at the job site.